Hosted Telephony – Transforming Communication for Your Business
Discover a new era of communication with CGLive Voice, powered by the robust 3CX phone system and SIP trunk technology. No matter where you are in the United States or Puerto Rico, our innovative voice service is designed to elevate your business communication to new heights. With CGLive Voice, you get everything you need for seamless and efficient communication, all conveniently bundled into a per-handset pricing model.
Handsets for Every Need
Choose from a wide range of communication devices to cater to your team’s unique preferences. From traditional desk phones to cutting-edge PC-based and mobile applications, CGLive Voice ensures that your team stays connected and productive, no matter where they are.
Advanced Call Center Features and Reporting
Elevate your customer service with CGLive Voice’s advanced call center capabilities. Gain insights into agent performance, track call queues, and access detailed reporting to make informed decisions and enhance customer satisfaction.
Wallboards for Real-Time Insights
Stay ahead of the curve with real-time wallboards that provide instant visibility into call statistics, queue statuses, and agent activity. Keep your finger on the pulse of your communication center to ensure optimal performance.
Automated Attendants for Professionalism
Impress callers with a professional image by utilizing our automated attendants. Customize greetings and routing options to efficiently direct calls to the right department or individual, enhancing your business’s image.
User Hunting for Efficiency
Optimize call routing with user hunting, ensuring that incoming calls are efficiently distributed to available team members. No more missed calls or frustrated clients.
Web Client Accessibility
Access CGLive Voice’s powerful communication tools directly from your web browser, giving you the flexibility to manage your communication needs from anywhere, anytime.
Call, Message, and Meet On-the-Go
With our iOS and Android apps, you can take your office with you wherever you go. Make calls, send messages, and host virtual meetings on-the-go, ensuring you never miss a beat.
Why Choose CGLive?
Nationwide Reach: We provide our exceptional services throughout the United States and Puerto Rico, making us your trusted partner for communication solutions, no matter where you’re located.
Cost-Effective: Our per-handset pricing model allows you to access a vast range of features without breaking the bank, making CGLive Voice an ideal solution for businesses of all sizes.
Scalability: Grow your business confidently, knowing that our flexible solutions can adapt to your evolving communication needs.
Comprehensive Support: Our dedicated team of experts is always at your service, ensuring that your communication infrastructure runs seamlessly.
Elevate your business communication to new heights with CGLive Voice. Say goodbye to communication limitations and embrace a more efficient, productive, and professional way of staying connected. Contact us today to learn more about how CGLive Voice can transform your communication landscape.
